My way to resolve 9C59 when installing Internet Explorer 10 on Windows 7

Hi everybody,

During the last days I tried to update my IE9 on my Windows 7-machine to IE10 – actually, I did not want to initially, but Windows was quite insistent on shutting down trying to install it – and always failed with error 9C59. As you may have found on the Internet, none of the tipps of Microsoft actually work – I succeeded with the following steps (and several trial-and-error attempts and a lot of restarts :-)):

  1. Download and run the Microsoft fix-it-tool (
  2. Download the Microsoft System Update Preparation Tool and run it
  3. Uninstall Microsoft Internet Explorer 9 (System Control Panel – Uninstall Programs – Show Installed Updates – Look for IE 9 and double-click)
  4. Download and run the IE10 installer (
  5. Restart as demanded in-between

That worked for me, so good luck, if you are trying this as well (and in-between I also had to run “sfc /scannow” on the command line)

Author: markus

13 thoughts on “My way to resolve 9C59 when installing Internet Explorer 10 on Windows 7

  1. This is how I was able to get IE11 to install:

    Uninstall IE10 restart

    Uninstall IE9 restart

    Run the following command at an elevated command prompt:

    FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c “cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart”

    (from )


    Go to:

    Start_Control Panel_Programs_Programs and Features_Turn Windows Features On or Off.

    You should see a list of programs with check boxes to their left. Make sure you see Internet Explorer 8 listed. If you see Internet Explorer 8 listed you should be able to install the Internet Explorer 11 Standalone Update found here:

  2. Tried everything…this finally worked…

    Right-click your C: drive in Windows Explorer…select Properties…select Disk Cleanup…let it run and accept to clean up the disk…reboot your computer…it took aawhile to reboot in my case…install ie11…

    One of the things it cleans up is the record of windows updates and this seems to be what was stopping me from being able to re-install ie1…
    Good luck!

    1. Thank you, thank you, and thank you again! Have been fooling with this for days. Yours was a simple fix that worked great!

    2. Thank you SO much!!! After searching the web for days upon days and trying MANY of the “fixes” that were posted by others with no luck. I happened to come across your posting just now and it worked!!!! And it was so SIMPLE, unlike the numerous ones that I tried that didn’t work.

Leave a Reply

Your email address will not be published. Required fields are marked *

Please help avoiding spam: * Time limit is exhausted. Please reload CAPTCHA.